Family Testimonials


At Avalon Memory Care all of our focus and attention is on your loved one. Since 1995, as a family committed to families, we have been blessed with the opportunity to assist residents with Alzheimer’s disease, dementia and other cognitive impairments, and their families. Along the way we have been fortunate enough to receive wonderful testimonials from the families that we serve.

We know that you’ll have peace of mind when your loved one is living at Avalon Memory Care, but you don’t have to just take our word for it. Here are reviews from many of the families who have become a part of our family over the years.

There are not enough thanks in this world to express what is in my heart. You and your staff at Avalon did such an excellent job with mom. You took such good care of her and made sure to add the love and respect to it all. Your jobs are not easy and you all do it so well. THANK YOU!
Melissa C.
I wanted to write you regarding the excellent care my father received at the Avalon in Irving. We are very thankful that he was in your care his last few months. My Mother and I especially appreciate Catrina and all the help & care she showed us. Brandy was always so helpful with any needs or questions we had. My father was especially fond of his dear caregiver, Amy. We appreciate her kindness. I had a positive experience with every caregiver I came into contact with. My Dad told me on several occasions what good care they were taking of him. Thank you very much on behalf of my Mother, myself & our family.
Daniel S.
Avalon staff, there are not enough words to express our gratitude for the excellent care you took of our father. He expressed to us many times of the care and kindness you showed him. This was a difficult time for our family and you were all so helpful through it all. May God abundantly bless you all for all you do.
Greg W.
I wanted to take a few moments to thank you and your Staff, especially the staff at Flower Mound for the excellent care that my mother received during her long stay during her illness.  She received loving and nurturing care to help her through her time.  Irene and her staff went above and beyond what is normally expected of them.  Mother was treated like a close relative, not just a patient/resident.  It is important to me as I felt that I did not have to worry about my mother’s care.  It was if I was with her daily because of the attention to her needs were met.  I do not believe this would have happened in any other facility.I just wanted you to know how special Irene and her entire staff is to myself and my family.
Kelly N.
We moved our mother from another memory care facility where the care was not good. Avalon was in the process of building a new home next door and was not going to be ready for a few months. We wanted a room for mother in the new home but couldn’t wait so we decided to go ahead and move mom into this home next door while waiting for completion. I was initially worried about how mom would make the transition but the staff made it so smooth and easy for her and for us. It gave us a great peace of mind. I can’t say enough about the staff. Many of their staff have been with Avalon many years. You don’t see that often. We know our mother is being cared for by people who really love and adore my mom.
Caring for loved ones with special needs and medical condition is difficult, yet rewarding work. When you can trust your loved ones to people who have such love and big hearts, it is truly comforting. Patience, a holding hand, a gentle reassurance, and love, always go a long ways. Please remember when your days are tough ones, what you do really matters to more people than you even know. We are forever grateful for all your reverence, respect and loving care.
I want to express my appreciation to Matt and the people at your home for the care of and commitment to my mother. Their love and support for mom, my sister and me did not go unnoticed. As you well know, making a decision on a facility to care for a loved one can be a life changing event. In talking to Matt in the beginning I became comfortable in learning about this “new” type of care facility. I had very little knowledge of the residential care concept. We were all made comfortable within days. Your “team” at that location was terrific through the 4+ years mom lived there. I will always remember the love and care given to mom, my sister and me in mom’s last days. Thank you again to you and your team at Crestmere from the bottom of my heart.
My family and I would like to express our gratitude for the care you gave my mother during her final months of life. Mom was treated with dignity and respect. We greatly appreciate that. I know other families will find comfort with Avalon. Blessings!
Black Family
I cannot thank you enough for the excellent care that my father is receiving. For anyone looking for quality heartfelt care, I cannot recommend Avalon enough. They are professional beyond your expectations. While our transition for our dad was not the easiest, the staff, from the in house care to the administrators, were right by our side to help us and him. I extoll the merits of Avalon to all that will listen and are in need of superior care for a family member afflicted with dementia or Alzheimer’s.
John C.
Dear friends, there are no words to express my heartfelt gratitude for all the loving care you gave to my dad.  It meant more to me than you will ever know.  Thank you for everything.
Edward H.